Dish.ly
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Getting paid

Payout details, payment methods, the Money screen, and exactly how fees work on card and e-Transfer orders.

For sellers · 2:39 · with narration

Step by step

Everything said in the video, in order.

How customers payat 0:00

  1. Getting paid starts in Settings, under Payment methods. This is how your customers can pay.
  2. With card, customers pay when they order. Dish.ly collects the money and pays you every Monday. The credit card processing fee is 2.9% + $0.30 of the order total.
  3. With Interac e-Transfer, customers send the money straight to you, and you mark the order paid when it arrives. There is no processing fee.
  4. This is the email address customers send their e-Transfers to.
  5. Customers also pay a $2.00 service fee on every order. On an e-Transfer order that $2.00 arrives with the rest of the money, so Dish.ly takes it off your weekly payout.

Where your money is sentat 0:39

  1. Next, Payouts. This is where your money is sent.
  2. The simplest way is an Interac e-Transfer to your email. Enter the address registered at your bank, and turn on Autodeposit there, so the money lands in your account by itself.
  3. If you prefer, you can give your bank account numbers instead.
  4. To keep your money safe, Dish.ly emails you a code before these details can be changed.

The Money screenat 1:02

  1. Now the Money screen. It shows what you have earned.
  2. Next payout is the amount on its way to you, the Monday it arrives, and where it is going.
  3. Pending is money from card orders that are not finished yet. An order counts toward your payout once you mark it picked up or delivered.
  4. Beside it are your sales and your number of orders this month.

How the fees workat 1:24

  1. How fees and payouts work has the rules in full. There is no monthly fee.
  2. Here is an example. A customer orders $38.00 of food, and pays by card. With the $2.00 service fee they pay $40.00. The processing fee is $1.46, so you receive $36.54.
  3. If they pay by e-Transfer instead, the $40.00 goes straight to you, and $2.00 comes off your next payout. You keep $38.00.
  4. Orders you add yourself, for example from a phone call, have no fee at all.

Your orders and statementsat 1:59

  1. Below is every paid order of the month. For each one you see the food, the delivery fee you keep, the processing fee, and what goes to your payout.
  2. An e-Transfer order shows the $2.00 that is owed, because that customer paid you directly.
  3. The row above the list adds up the whole month.
  4. Download statement saves the month as a file for your records. And Payouts lists every Monday payment once you have had one.
  5. And that is getting paid: customers pay by card or e-Transfer, the only fee you pay is 2.9% + $0.30 on card orders, and your money arrives every Monday.

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