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Your cooking day

Run the Orders screen: the prep list, one order from new to picked up, an e-Transfer payment, and what you earn on each order.

For sellers · 3:06 · with narration

Step by step

Everything said in the video, in order.

The Orders screenat 0:00

  1. This is the Orders screen. It is where you run your cooking day on Dish.ly.
  2. The tabs at the top are your cooking days. Choose a day to see only that day's orders. The number beside it counts the orders that still need you.
  3. This row shows where the day stands: orders waiting for payment, new orders to cook, orders that are ready, and orders that are done. On the right is your food sales for the day.
  4. The prep list adds up every dish across the day's paid orders, with sizes and add-ons, so you know exactly how much to cook.
  5. Print order sheet gives you the whole day on paper for the kitchen.
  6. Orders are grouped by what needs doing. Each row shows the customer, how it was paid, pickup or delivery with the time, the dishes, and the food total.

Inside an orderat 0:45

  1. New orders appear here by themselves, and you get an email for each one. Let's open Emma's order.
  2. The box at the top always tells you the next thing to do. For a new order: cook it, then mark it ready.
  3. Customer shows the name, mobile number and email, so you can call or write if you have a question.
  4. Items lists what to cook, with the options the customer chose. Here, the Family tray with extra garlic bread. And the note: no onions, please.
  5. Below is the pickup day and time the customer chose.

The money on an orderat 1:18

  1. Payment shows the money. Food is $73.00. The customer also paid the $2.00 service fee, so the card was charged $75.00.
  2. The credit card processing fee is 2.9% + $0.30 of the order total. On this order that is $2.48.
  3. You receive $70.52. It is added to your payout once the order is done, and payouts go out every Monday.

Ready, then picked upat 1:45

  1. When the food is packed, tap Mark ready. Emma gets an email that her order is ready for pickup.
  2. When she has her food, tap Mark picked up. That finishes the order, and it now counts toward your payout.
  3. Go back to All orders, and Emma's order has moved to Done.

An e-Transfer orderat 2:01

  1. This order is waiting for payment. The customer chose Interac e-Transfer, so the money goes straight from their bank to you.
  2. Check your bank. When the e-Transfer has arrived, tap Mark paid.
  3. Dish.ly asks you to check the amount and the order number first. Confirm, and the order moves to New and the customer gets a confirmation email.
  4. If an e-Transfer never arrives, the order is released by itself after thirty minutes, and the dishes go back on your menu.

Delivery orders and cancellingat 2:30

  1. Delivery orders work the same way. Open one to see where it goes.
  2. You get the delivery time, the address with a link to Maps, and the customer's drop-off instructions. Mark it ready when you leave, and delivered when you hand it over.
  3. If you ever have to cancel, Cancel and refund is here. A card payment is refunded to the customer in full.

Cancelled ordersat 2:51

  1. Cancelled and expired orders are folded away at the bottom of the day, so they stay out of your way.
  2. And that is your cooking day: check the prep list, cook, mark each order ready, then mark it picked up or delivered.

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